Base Camp FAQ

Hosting Information

Do we take reservations?
We do not take reservations and are a first come, first serve restaurant. In the slower months (October-November and May) there is a small chance we could reserve space for large groups. This is all dependent on sales projections and the flow of business. In reality, we will only consider reservations for groups over 24 people in those months. To request a reservation please fill out the e-mail form for your request and expect a reply within 5 business days. Groups smaller than 24 will need to follow our group policy below, no exceptions. We will consider a total restaurant buy out (minimum of 50 people) only in the same months. The pricing is dependent on sales projections.

Please keep in mind we do not split checks and will accept up to 4 methods of payment. 18% Gratuity is added to parties of 6 or more.

For smaller group advice or information on how our waiting list works, please read the wait list information below.

For further questions feel free to e-mail our GM, Kerry Walker, manager@basecamppizzaco.com, with the date, time and desired amount of people for suggestions. Expect a reply within 5 business days.

What is your large group policy?
We can seat groups of 12 or under together regardless of wait time. When our wait exceeds 1 hour we will split groups over 12 into denominations of no more than 12. We do this to ensure we can accommodate as many guests as we can by getting people sat as quickly as possible. The hostess will alert you whether or not they intend on splitting you up and how they plan on doing so upon check in. These groups may or may not be sat near each other or at the same time. During busy season expect a lengthy wait for large groups.

For groups over 12, a great suggestion is coming in close to opening at 11:00 am, before we have a wait, or ordering take out. Keep in mind we do not split checks and will accept 4 methods of payment. 18% gratuity will be added to groups over 6.

How does the wait work? Will you call me when our table is ready or text?

We have a wait list system that will TEXT you when your table is ready. A confirmation text will be sent within 2 minutes of you checking in. Tahoe has very poor service when town is congested, so please alert us if you have not received your text. If that is the case, we can provide a buzzer which has a range from the mini golf course/ice rink to the gondola. You can reply “on my way,” and we will wait for your return for up to 10 minutes. You must check in to our waiting list in person. Always check in close to your quoted time…technology isn’t always reliable!

What kind of wait can I expect on the weekends, Holidays and busy season?
We go on extremely long waits after 2:00 pm during busy season. High season is considered June to mid September and December to April. Wait times vary from preference of seating, inside/outside/first available/heater/shade, group size, and time of check in. Waits can exceed 2 hours. However, if you plan ahead and check in early, you can fill that time with the fun destinations around us. There are a lot of shops, activities, bars and waiting areas around the village.

Do you have any “Open” seating sections?
Our bar is open seating and is a great option to get in and out. We also have an outdoor bar which is open in peak season and is also first available seating.

Take Out/Online Ordering Information

Can I pre-order for take out?
If your order is above $350, we would suggest placing a pre-order at info@basecamppizzaco.com with subject “Large take out order”.
This way we can give you an accurate quote and let you know if we can accommodate your order.

During busy season we may stop taking To Go orders when our capacity is reached, although this is fairly rare.

Take out orders under $350 cannot be made in advance. Please place your take out order no more than 30 minutes in advance of the pick up time.

Do you cater?
We do not cater, but offer take out options. Please contact our sister restaurant here in the Village, Azul Latin Kitchen, for catering options.

Do you deliver?
We do not deliver, but offer take out.

Can I get a local or return discount through online ordering for take out?
You must order in person or call Base Camp to get discounts for online take out orders. You will need to provide proof of address for local discounts or a printed receipt for return discounts.

Can I order take out and eat it at the restaurant?
Take out orders must be taken outside of the restaurant to be consumed. We will not allow any orders of any size to be eaten on premise, after placed for To Go. If you are on the waiting list and decide to opt for take out, please inform the hosts.

Restaurant/Menu Information

Are you open on Holidays?
We are.

Do you validate parking?
No, we unfortunately do not.

Do you have happy hour?
Yes, every day rain or shine 2-6 pm.

How do I play music at base camp?
For music inquiries, please email- music@basecamppizzaco.com .

Are you dog friendly?
We are dog friendly on our patio. We only ask that you keep your pets on a leash and not allow your pet to eat food from any patio table. Please remember, some guests prefer that pets do not disturb neighboring tables

Do you have gluten free items?
We can do any pizza gluten free. Please see our menu for details and refer to our allergy disclaimer at the bottom of our online menu.

Are you vegan friendly?
Our regular dough is vegan, however we do not have vegan cheese. If you bring your own unopened vegan cheese, we will gladly add it to your order. A popular choice is the Mediterranean without cheese and add broccoli!

Do you donate to non-profits?
We donate locally. For inquiries please email info@basecamppizzaco.com.

What are your hours of business?
We open every day at 11:00 am, and close business depending on traffic, after 9:00 pm. Typically during the busy months, we are open until 10pm.

Where are you located?
We are located in the middle of the Heavenly Village, near the gondola, behind the mini golf course/ice rink and next to the cinema. We are directly across from Starbucks and the parking garage.

Who are you affiliated with?
Azul Latin Kitchen (Heavenly Village), Rubicon Pizza Company (Northstar) and Fireside Pizza Company (Squaw Valley).

For inquiries on possible new locations or growth opportunities, please contact Ray Villaman at owner@basecamppizzaco.com